Although every situation is different, this section describes how to collect data which will help make efficient use of everyone’s time when dealing with vpp bugs.
FD.io’s Jira server can be found at jira.fd.io
Before you press the Jira button to create a bug report - or email firstname.lastname@example.org - please ask yourself whether there’s enough information for someone else to understand and to reproduce the issue given a reasonable amount of effort. Unicast emails to maintainers, committers, and the project PTL are strongly discouraged.
A good strategy for clear-cut bugs: file a detailed Jira ticket, and then send a short description of the issue to email@example.com, perhaps from the Jira ticket description. It’s fine to send email to firstname.lastname@example.org to ask a few questions before filing Jira tickets.